We respect your privacy and are committed to protecting it by adhering to this privacy policy (“Policy”). This Policy describes the types of information (“Personal Information”) we may collect from you through our mobile application (“Mobile Application” or “Service”) and any related products and services (collectively referred to as “Services”), as well as our practices for collecting, using, maintaining, protecting, and disclosing that Personal Information. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update it.
This Policy is a legally binding agreement between you (“User,” “You,” or “Your”) and Jizhang Technology Co., Ltd (“Jizhang Technology Co., Ltd,” “We,” or “Our”). If you are entering into this agreement on behalf of a business or another legal entity, you represent that you have the authority to bind that entity to this agreement, in which case “User,” “You,” or “Your” shall refer to that entity. If you do not have such authority, or if you do not agree to the terms of this agreement, you must not accept this agreement and must not access or use the Mobile Application and Services. By accessing and using the Mobile Application and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the actions of companies that we do not own or control, or to individuals that we do not employ or manage.
Table of Contents
Information Collection
Children's Privacy
Use and Processing of Collected Information
Information Disclosure
Information Retention
Social Media Features
Links to Other Resources
Information Security
Data Breach
Changes and Revisions
Acceptance of this Policy
Contact Us
Information Collection
Our top priority is customer data security, and we implement a no-logs policy. We may only process minimal user data, processing only the data absolutely necessary to maintain the Mobile Application and Services. Automatically collected information is used solely to identify potential abuse and to establish statistics regarding the usage of the Mobile Application and Services. These statistics will not be aggregated in a manner that identifies any specific user.
Children's Privacy
We do not knowingly collect any Personal Information from children under the age of 13. If you are under 13, please do not submit any Personal Information through the Mobile Application and Services. If you believe that a child under 13 has provided us with Personal Information through the Mobile Application and Services, please contact us to request that we delete such Personal Information from our services.
We encourage parents and legal guardians to monitor their children's internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through the Mobile Application and Services without their permission. We also ask all parents and legal guardians responsible for children to take the necessary precautions to ensure that they guide their children not to disclose Personal Information online without their permission.
Use and Processing of Collected Information
When processing Personal Information, we act as both data controller and data processor, unless we have entered into a data processing agreement with you, in which case you will be the data controller and we will be the data processor.
Depending on the specific circumstances involving Personal Information, our roles may vary. When we ask you to submit necessary Personal Information to ensure your access and use of the Mobile Application and Services, we will act as the data controller. In this case, we are the data controller because we determine the purposes and means of processing Personal Information.
When you submit Personal Information through the Mobile Application and Services, we will act as the data processor. We do not own, control, or make decisions regarding the submitted Personal Information, and such Personal Information is processed solely at your direction. In this case, the user providing the Personal Information acts as the data controller.
To provide you with the Mobile Application and Services, or to fulfill legal obligations, we may need to collect and use certain Personal Information. If you do not provide the information we request, we may not be able to provide you with the products or services you request. Any information we collect from you may be used for the following purposes:
Improving user experience
Operating and managing the Mobile Application and Services
The processing of your Personal Information depends on how you interact with the Mobile Application and Services, your location in the world, and whether one of the following applies: (i) you have consented to one or more specific purposes; (ii) providing information is necessary for the performance of a contract with you and/or any pre-contractual obligations; (iii) processing is necessary for compliance with a legal obligation to which you are subject; (iv) processing is related to a task carried out in the public interest or in the exercise of official authority vested in us; (v) processing is necessary for the purposes of legitimate interests pursued by us or a third party.
Please note that under certain laws, we may be permitted to process information until you opt-out of such processing without relying on consent or any other legal basis. In any case, we are happy to clarify the specific legal basis applicable to the processing, particularly whether the provision of Personal Information is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
Information Disclosure
We may share your information with our affiliates, contractors, and service providers (collectively, “Service Providers”) as necessary to provide the requested services or to complete any transaction or provide any service you have requested. We rely on these providers to assist us in operating the Mobile Application and Services, and these providers’ privacy policies are consistent with ours or agree to comply with our policies regarding Personal Information. We will not share any personally identifiable information with third parties, nor will we share any information with non-affiliated third parties.
Service Providers are not permitted to use or disclose your information except as necessary to perform services on our behalf or to comply with legal requirements. Service Providers will only have access to the information necessary to perform their designated functions, and we do not authorize them to use or disclose any provided information for their own marketing or other purposes.
Information Retention
We will retain and use your Personal Information for as long as necessary to fulfill the purpose for which it was collected, to complete the purchase order or service, to enforce our agreements, to resolve disputes, unless a longer retention period is required or permitted by law.
After you update or delete your Personal Information, we may use any aggregated data derived from or containing your Personal Information, but will not use it in a manner that identifies you personally. Once the retention period expires, the Personal Information will be deleted. Therefore, rights of access, deletion, correction, and data portability will no longer be enforceable after the retention period expires.
Information Security
We store the information you provide on controlled, secure computer servers to prevent unauthorized access, use, or disclosure. We take reasonable administrative, technical, and physical protective measures to try to prevent unauthorized access, use, modification, and disclosure of Personal Information that we control and maintain. However, we cannot guarantee the security of data transmitted over the internet or wireless networks.
Therefore, while we strive to protect your Personal Information, you acknowledge that: (i) there are security and privacy limitations inherent to the internet that are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and the Mobile Application and Services cannot be guaranteed; (iii) despite our best efforts, any such information and data may still be viewed or tampered with by a third party during transmission.
Data Breach
If we become aware that the security of the Mobile Application and Services has been compromised or that Personal Information of users has been disclosed to unrelated third parties due to external activities (including but not limited to security attacks or fraud), we reserve the right to take reasonable and appropriate measures, including but not limited to investigating and reporting, as well as notifying and cooperating with law enforcement. In the event of a data breach, if we believe that the breach poses a reasonable risk of harm to users or if the law requires notification, we will make reasonable efforts to notify affected individuals. When we do so, we will post a notice in the Mobile Application.
Changes and Revisions
We reserve the right to modify this Policy or its terms related to the Mobile Application and Services at any time at our discretion. When we make modifications, we will post a notice in the Mobile Application. We may also choose to provide you with notice in other ways, such as through the contact information you provide.
Unless otherwise specified, the updated version of this Policy will take effect immediately upon the release of the revised Policy. Your continued use of the Mobile Application and Services (or any other actions specified at the time) after the effective date of the revised Policy constitutes your acceptance of these changes. However, we will not use your Personal Information in a manner that materially differs from the way it was used when we collected it without your consent.
Acceptance of this Policy
You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Mobile Application and Services and submitting your information, you agree to be bound by this Policy. If you do not agree to comply with the terms of this Policy, you do not have the right to access or use the Mobile Application and Services.
Contact Us
If you have any questions, concerns, or complaints regarding this Policy, the information we hold about you, or if you wish to exercise your rights, we encourage you to contact us using the following details:
[email protected]
We will make every effort to address complaints and disputes and will do everything reasonable to meet your desire to exercise your rights as soon as possible; in any case, we will complete this within the time frame specified by applicable data protection laws.